For instance, the organization can
Make sure that every one that contribute or share knowledge is remarkably commended to the senior executives. Decide to design an appraisal, promotion and performance reward system that is based on knowledge sharing. Try innovations like Company Knowledge Award and Operational Excellence Program that promote knowledge sharing within the organization.
KM Technology
A good management practice of KM is that which uses technology to implement KM behaviors and the technology is custom-made to meet the needs of the end users. It is very important to focus on the business need and user requirements before investing much in the technology. Because if the organization does not need what the technology does then it is useless to the company and the user
For instance, Bob Buckman, ex CEO, Buckman Laboratories, and Chairman of the Executive Committee Developed a custom built KM solutions to meet business and user requirements.
When he was customizing the technology, he ensured that the system is:
Tailored to the requirements of each user community and
Easy to use applications developed on the understanding of user requirements
Focused on the applications that employees currently use and ensured that they are more efficient - e.g. they used MS Outlook for discussion groups functionality
Integrate KM tools into important applications like:
Extranet
Intranet
Marketing Applications
CRM System
KM Process
Organizations can focus on the development of reliable and best practice processes that support KM. These processes should allow the addition of content to systems and give direction for the collection, creation and authentication of content. These processes should also have idea on the life cycle for maintaining and finishing products. Within this Processes, KM can be considered in some aspects to help ensure that content flows from a standard central control point.